Terms, Conditions & Returns Policy

Paint & Paper Emporium (Fabrics Workshop Ltd) provides the online “Click & Collect” style service on a no returns basis. Further information is posted below in each relevant section.

Returns Policy

Paint & Paper Emporium (Fabrics Workshop Ltd) is not able to offer any returns on paint ordered for collection through our click and collect service. Small amendments to your order may be made possible by calling us directly by telephone, however orders are processed on a regular basis and this in no way guarantees it will be possible. Once we have received payment for an order, we mix up the paints to your specification as soon as possible, and therefore it is not usually possible to offer a refund once mixing has occurred.

If you are not happy with these terms, then we encourage you to visit us in store to fulfill your order.

Privacy Policy

We take your privacy extremely seriously and will take all reasonable measures to protect your personal information. We only collect information that we need that is related to your order. This includes your billing name, address and email address.

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

Your information is used to fill your order, and is not resold or redistributed to any other company or party outside Fabrics Workshop Ltd.

Security

Your credit or debit card information is not stored on our servers. We only store your order information for the purpose of fulfillment. Every step taken to secure your information to a suitable level is taken.

Cookies

Cookies are small text files that your browser automatically creates on many websites. We use them on this website to track your cart contents. We also use them for analytical data to see where our website is performing the best and worst, with the intent to constantly improve our service to you.